Hybrid Working

This time a couple of years ago, how many businesses were seriously considering downsizing their offices? How many business leaders truly believed that a work-from-home model (WFH) could be appropriate for their organisation? In fact, how many individual employees within the workforce thought it could be a sustainable way of them working? Probably most of […]

Microsoft Surface New Products 2021 2022

Microsoft recently announced a pair of interesting new additions to their Surface series of devices, accompanying updated and upgraded versions of some old favourites within the range. All of this new and revitalised hardware is designed to work harmoniously with the newly released Windows 11 operating system to enhance the user experience.   New Surface […]

Windows 11 Upgrading Help & Release Date

Windows 11 Release Date Windows 11 was release on 5 th October 2021, combining new design, sounds and improved user experience for increased productivity and creativity. What happens on release day? Users operating an eligible Windows 10 device can access a free upgrade to Windows 11. Devices pre-loaded with Windows 11 will be on available […]

Australian Cyber Security Centre’s Essential Eight Mitigation Strategies

ACSC Essential 8 If you caught October’s article on Cyber Security, published as part of Cyber Security Month, you’ll understand the thinking behind the Australian Cyber Security Centre’s Essential Eight Mitigation Strategies for protecting your organisation’s IT systems and infrastructure from cyber threats, namely: Application Whitelisting – approving specific applications to prevent unauthorised applications executing […]

MS Productivity Score – An informative bit of software

MS Productivity Score – an informative bit of software that, since 2019, comes as standard within MS Office 365; is it a useful management tool for improving organisational productivity and effectiveness, or does it represent workplace surveillance by stealth? A Laudable Intention Microsoft promotes Productivity Score as a means of supporting an organisation’s “journey to […]

Microsoft Teams For All Communication Needs

Are you using Microsoft Teams within your organisation? If you answered ‘yes’, did your organisation adopt MS Teams as a result of Covid-19?  It’s quite likely. The IT Agency has embraced MS Teams for all our communication needs – telephone calls and video conferencing.  All our landlines, associated handsets and cables are redundant and have […]

Increased IT Support Staffing Levels

Upbeat End to a Difficult Year As this challenging year draws to a close, everyone here at The IT Agency would like to thank each of our valued clients for supporting our business and continuing to trust us with fulfilling your assorted IT services requirements. Despite unforeseen demands placed on our operations throughout the ongoing […]