The importance of data protection for your business

With so much private and personal information being stored digitally, data protection has never been more important. When you think of business data protection, big corporations or large businesses who store masses of personal customer information might come to mind. As a consumer yourself, you may deal with their security processes as you access your […]

Ways you can use technology for business growth

If you’re not using technology to grow your business, you’re going to be left behind Technology is all around us. From the smart phones we carry in our pockets to the self-driving cars being put through their paces across the globe, there’s no denying technology is now part of our day to day lives. No […]

5 technology trends changing the world

While some tech trends come and go, here’s some of the latest technology trends changing the world Technology has been part of the day to day life of human beings since time immemorial. From the invention of the wheel, right through to the telephone and Virtual Reality, technology continues to impact the world we live […]

Why engaging employees can improve business productivity

Strategies to improve business productivity should start with boosting employee engagement. Employee engagement is crucial for any business. From the small business employing just a few people to the largest companies in the world, engaged employees can help improve business productivity. In fact, recent research by Deloitte found ‘improving worker engagement can produce bottom line benefits for […]

Hybrid Working

This time a couple of years ago, how many businesses were seriously considering downsizing their offices? How many business leaders truly believed that a work-from-home model (WFH) could be appropriate for their organisation? In fact, how many individual employees within the workforce thought it could be a sustainable way of them working? Probably most of […]

Microsoft Surface New Products 2021 2022

Microsoft recently announced a pair of interesting new additions to their Surface series of devices, accompanying updated and upgraded versions of some old favourites within the range. All of this new and revitalised hardware is designed to work harmoniously with the newly released Windows 11 operating system to enhance the user experience.   New Surface […]

Windows 11 Upgrading Help & Release Date

Windows 11 Release Date Windows 11 was release on 5 th October 2021, combining new design, sounds and improved user experience for increased productivity and creativity. What happens on release day? Users operating an eligible Windows 10 device can access a free upgrade to Windows 11. Devices pre-loaded with Windows 11 will be on available […]

Understanding the Not For Profit (NFP) Sector

The IT Agency understands the significant challenges faced by organisations operating within the NFP sector. We currently partner with many NFP organisations to provide quality IT Services through both ad-hoc and managed service contract arrangements, as suits their individual requirements. Our expertise helps NFP organisations overcome challenges, including: Managing complex member relationships Monitoring service levels […]

Australian Cyber Security Centre’s Essential Eight Mitigation Strategies

ACSC Essential 8 If you caught October’s article on Cyber Security, published as part of Cyber Security Month, you’ll understand the thinking behind the Australian Cyber Security Centre’s Essential Eight Mitigation Strategies for protecting your organisation’s IT systems and infrastructure from cyber threats, namely: Application Whitelisting – approving specific applications to prevent unauthorised applications executing […]

Microsoft Teams For All Communication Needs

Are you using Microsoft Teams within your organisation? If you answered ‘yes’, did your organisation adopt MS Teams as a result of Covid-19?  It’s quite likely. The IT Agency has embraced MS Teams for all our communication needs – telephone calls and video conferencing.  All our landlines, associated handsets and cables are redundant and have […]

Increased IT Support Staffing Levels

Upbeat End to a Difficult Year As this challenging year draws to a close, everyone here at The IT Agency would like to thank each of our valued clients for supporting our business and continuing to trust us with fulfilling your assorted IT services requirements. Despite unforeseen demands placed on our operations throughout the ongoing […]

Windows 10 2004 is coming

Now in May, Microsoft is preparing to release its Windows 10, 2004 update. This change will soon be accessible to all Windows 10 devices, via the Windows Update.   While this is considered a modest compared to previous releases, there are still several significant advancements from the last version of Windows 10. Providing an overview, here is a summary of the key changes and what you can expect:   Cortana   Microsoft is rebranding […]

COVID-19 Scam Alert

You’re not alone in working from home during this COVID-19 pandemic – scammers, hackers and phishers are beavering away, searching for vulnerabilities to exploit within your IT networks and processes.  The stark reality is that many thousands may have lost their jobs amid the current health crisis, but for cybercriminals it’s just another huge, unexpected […]

COVID-19 Video conferencing security issues

The Coronavirus-inspired upsurge in employees Working from Home has generated a massive increase in the number of ‘team meetings’ conducted via one of the many proprietary Video Conferencing applications available – e.g. Zoom, Webex and MS Teams, among others. Video Conferencing has been around for long enough that many, if not most, users will already […]

COVID-19 increases remote access risks

Working from Home (WFH), also referred to as ‘remote working’, has proved to be an essential tool in the global struggle to contain the spread of COVID-19.  However, the sharp rise in remote working has brought with it a surge in network vulnerabilities as connections are made across unprotected links. For WFH to succeed, several […]