Working from Home (WFH), also referred to as ‘remote working’, has proved to be an essential tool in the global struggle to contain the spread of COVID-19.  However, the sharp rise in remote working has brought with it a surge …

New name, same great value, same price. Don’t worry—you don’t need to do a thing. Your product services, apps, and features will stay the same, along with the price. Your subscription name will update automatically in the admin centre and …

You may have read reports, such as this in the Australian Financial Review, on the recent ransomware attack on Australian transportation and logistics giant, Toll Group.  This really brings home to the Australian business community a topic we at The …

Opportunity Many business have multiple team members and keeping track of all your accounts and contacts can be a daunting tasks. Dynamics 365 allows you to centralise all your spreadsheets into one database that all users can access. Furthermore, the …

Opportunity Case or Incident Management is vital for any service industry business especially those that have to legal capture and report on incidents and issues raised by customers, supplier or other relate entities. The capture and analysis of this incident …

Opportunity The IT Agency can provide a tailored account and sales automation and pipeline mgmt system for clients who have outgrown Outlook and Excel spreadsheets. This includes a scope workshop to determine a solution aligned to the business requirements and …

The Microsoft Common Data Service lets you securely store and manage data that’s used by business applications. Common Data Service includes a base set of standard entities that cover typical scenarios, but you can also create custom entities specific to …

The old analogue telephone systems used pair of wires that ran from the local exchange to your house or office. In an office a PABX was the interface providing calls and functions to the desk handset. Your handset wasn’t portable …