IT Solutions & Small Business North Sydney

"TITA Testimonial – Josette Dangain"

Dear Richard,

Many thanks for everything you and your equally personable colleagues at The IT Agency (TITA) have done over the last 10 years ensuring my business remains, as you say - “connected, protected and productive” – with your great value Managed IT Services packages.

Throughout our long history of working together it has been reassuring to know that IT help and expertise was only a phone-call away.  Even better that, with TITA’s continuous monitoring of my system, you and your colleagues are often able to detect potential issues before they impact my business.

From day one you’ve taken the time to understand how I operate and what my actual requirements are.  That guarantees I always get equipment and resources specifically tailored to my situation - setup, tested, running, backed-up and maintained just how I need them.

TITA’s responsive commitment has been invaluable on those occasions when gremlins have struck and intervention was required.

In short, my Managed IT Service package has been a valuable, cost-effective component of running my business and I look forward to continuing our relationship into the future.

Sincerely,

Josette Dangain

JD Scientific Services

 
David Lee

" DL. "

Excellent operators. They are prompt, efficient and approachable. Importantly if the problem can't be repair they tell you so and provide on the spot inexpensive alternatives...

David Lee

Projects Team at Unispace

" Unispace. ",

Dear Richard & Sandro. I just wanted to give you my thanks and pass on the excellent feedback received from our client, BMC Software, regarding the recent office relocation you successfully completed on their behalf. BMC's IT Manager was impressed with your flexibility in handling the scope changes and additional items added to the already large task list in mid-process. Your willingness to remain onsite until the early hours and ensuring servers, networks and other IT systems were available for use on Saturday morning drew particular praise and gratitude from their Head of Operations. I understand you were back onsite on both Saturday and Sunday finalising the setup and tidying up. That level of service is precisely why we remain happy to recommend The IT Agency to our clients. Your professionalism and attention to detail reflects well on Unispace also, and we look forward to working together with The IT Agency on joint projects in the future. Sincerely,

Projects Team at Unispace

The IT Agency is a collaboration of three highly-experienced IT & Telecoms Support professionals bringing the best in specialised, 24/7 IT & Telecoms Support to Accounting, Professional Services, Recruitment and Financial Services industries.

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